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Privacy Policy

 

📜 SMS PRIVACY POLICY 

1. Introduction

Glover Technology (“Company,” “we,” “our,” or “us”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS (text) messages from us.

2. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Mobile phone number 
  • Name (if provided) 
  • Interaction data (responses, timestamps, engagement) 
  • Appointment or service-related details 
  • Device and carrier information (when available) 

3. How We Use Your Information

We use your information to:

  • Send appointment reminders and confirmations 
  • Deliver service-related alerts and updates 
  • Provide customer support communications 
  • Send promotional or marketing messages (if consented) 
  • Improve our messaging services and user experience 

4. Consent to Receive SMS Messages

By providing your phone number and opting in, you consent to receive SMS messages from [Your Company Name].

  • Consent is not a condition of purchase 
  • Message frequency may vary 
  • Standard message and data rates may apply 

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Messaging providers (e.g., SMS gateways like Twilio, AWS SNS) 
  • Service providers supporting operations 
  • Legal authorities when required 

6. Data Retention

We retain SMS data only as long as necessary to:

  • Provide services 
  • Meet legal and compliance requirements 
  • Resolve disputes and enforce agreements 

7. Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Encryption in transit and at rest 
  • Access controls and monitoring 
  • Secure cloud infrastructure 

8. Your Rights

You may:

  • Opt out of SMS communications at any time 
  • Request access to your data 
  • Request deletion of your data (subject to legal requirements) 

9. Opt-Out Instructions

To stop receiving messages:

  • Reply STOP to any message 
  • Contact us at: [support@glovertechnology.com] 

10. Updates to This Policy

We may update this policy periodically. Changes will be posted with an updated effective date.

11. Contact Information

Glover Technology
32037 Henrys Way N, Georgetown, DE 19947
Email: support@glovertechnology.com
Phone: 215-901-8250

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